Case Study – Greater Connectivity Means Zero Downtime for Home Store + More
Home Store + More is one of Ireland’s top homeware retailers, boasting 23 stores across Ireland and a recent expansion into the UK. They offer an extensive range of top-quality home goods at unbeatable value. It was in 2004 that Home Store + More began its unwavering commitment to delivering exceptional shopping experiences. But as the business continued to grow, they found their internet solution no longer supported key operations. The team quickly looked to an internet provider that could offer both performance and reliability.
Challenge
Business downtime due to unreliable connectivity. Home Store + More had to transform its business internet connectivity and bring more value to customers.
Where connection reliability or performance was previously an issue, Elio has resolved this for us with their connections.
We have a reduction of downtime in stores that were previously affected by poor broadband.
Systems Administrator, Caoimhín Ó Ceallaigh
Solution
When it was time for Home Store + More to seek an internet provider that could fully support its business operations, Elio Networks stood out from the rest with its unmatched ability to provide greater business connectivity solutions at top speeds, high-quality and all-important reliability. With Elio Networks, Home Store + More receives unparalleled local, professional support to serve their clients across Ireland and the UK, solidifying their position as the leading homeware retailer.
Result
“Elio provides the main broadband service for several of our sites, allowing our business to stay connected at all times”, says Ó Ceallaigh, who experienced business downtime due to connectivity interruptions with another provider. Delivering service at their business sites was fast and easy with the help of their local customer service and technical support team. As a bonus, Elio provides bespoke solutions with dedicated customer service and technical support teams, empowering Home Store + More to efficiently serve their vast customer base across their store network.
Elio provided a very straightforward connection with good reliability and a suitable alternative where fixed link broadband solutions do not work.
Systems Administrator, Caoimhín Ó Ceallaigh