Greater Connectivity for Select Technology Group
December 2, 2024
Case Studies, Connectivity
Select Technology Group is one of the UK’s and Ireland’s leading technology and appliance specialists. With a widespread network of over 55 locations across Ireland and the UK and multiple online retail sites dedicated to providing top-notch product expertise and local support. They are 100% committed to delivering exceptional support, service repairs, and learning, ensuring that all customers, educational institutions, and businesses receive the most cost-effective solutions. However achieving this commitment has come with its challenges. Ensuring reliable infrastructure for maintaining connectivity to key locations became critical for sustaining business operations and delivering an exceptional customer experience. So they turned to a trusted provider that could guarantee fast, reliable, bespoke solutions to meet their every challenge.
“We have 55 locations in total. Of those locations, some of them had challenges, which is where Elio came in to help us out … some of the sites we have had some challenging infrastructure issues because they tend to be very centrally situated.
“We were using slower technology, and we were having to purchase connections for the same site to get the same end result that Elio is able to give us, with a single connection.”
Group Head of Internal Infrastructure, Matt Tait
Recognizing the need for reliable connectivity and swift solutions, Select Technology Group turned to Elio Networks. Elio Networks’ custom wireless and backup solutions, coupled with their transparent pricing and efficient installation, proved to be the perfect fit. Unlike other providers who could take weeks or even months to meet their needs, Elio Networks swiftly delivered on their promises, ensuring no disruptions to Select Technology Group’s business operations.
“Implementing the service was simple”, says Matt Tait, Group Head of Internal Infrastructure. Placing a service order with Elio Networks proved to be an effortless and efficient process, with seamless technical support from survey to installation. By choosing Elio Networks as their provider, Select Technology Group not only enjoys lightning-fast and dependable connectivity at all their locations but also benefits from exceptional local and professional support that monitors their connections around the clock. This proactive approach ensures that issues are resolved before they can cause any impact, backing Select Technology Group’s 100% commitment to inspire, educate, and enable their customers’ Apple journey, resulting in a more efficient customer experience, better customer satisfaction, and increased sales.
“We’re delighted. We couldn’t ask for more, it’s a brilliant service backed by people who really know their field and are passionate about what they’re doing. They’re great guys, and know their stuff.”
“A 100%. It’s the easy choice, really it’s a no-brainer. Just because you’ve got such reliable service backed by a team who are passionate about their work.”
